July, 2017Archive for
With so many big platforms in the world of online marketing, you need to stay current with all the players in motion. We talk a lot about Google here – but today we’re taking a break from that search engine Goliath to talk about another so-big-you-can’t-ignore-it company – Facebook. Facebook has been fighting the “fake news” stigma hard over the past few months, and a recent change to how they do business can affect how your content is being shared on your company’s Facebook page – specifically Facebook link preview changes.
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One of the most important aspects of any business is maintaining positive relationships with clients. Operating with consistency and communicating effectively will yield a better experience for your customers, so from time to time, it’s a good idea to put yourself in the customer’s shoes to gather an objective sense of how your brand is perceived. Competing with corporate entities that allocate enormous brand marketing budgets can be tough if you’re running a small business. That being said, let’s take a look at a few simple ways to improve the impressions your clients receive during routine communication with these business communication do’s & don’ts.
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Google has been hard at work with a bunch of new updates and offerings. Just a few weeks ago, we talked about Google Posts, Google Jobs, and Google Home Services – which got a lot of attention from contractors. This week, Google is rolling out another beta test to the public – Google My Business Messaging.
One of the quickest ways to lose a potential or current customer who has contacted you through email, or you contact through email is to use bad email etiquette. It is very easy to leave an unprofessional perception of you and your company simply by the way you write and respond to emails. The words you write will form an image of who you are in the mind of the reader. The reader cannot see the expressions on your face, or hear the tone of your voice to determine how you mean the communication. You may mean something one way, and if you said it in person, it probably would have been taken the way you expected. However, email readers are not in person and it is easy to mistake the emotion of the communication. It is easy to blow it with email without proper email etiquette.